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      Saturday, July 19, 2025 10:34 AM         2290 average-handling-time.png
      Saturday, July 19, 2025 10:34 AM         2341 average-talk-time.png
      Saturday, July 19, 2025 10:34 AM         1263 barging.png
      Saturday, July 19, 2025 10:34 AM         1914 Call-hold.png
 Saturday, September 27, 2025  9:54 AM        45884 Call_Hangup_Sound.wav
      Saturday, July 19, 2025 10:34 AM          531 chat.png
      Saturday, July 19, 2025 10:34 AM          921 clock.png
      Saturday, July 19, 2025 10:34 AM         1266 coffee-time.png
      Saturday, July 19, 2025 10:34 AM         1300 conference-call.png
      Saturday, July 19, 2025 10:34 AM         2456 Connectivity Percentage.png
      Saturday, July 19, 2025 10:34 AM         2071 Drop Percentage.png
      Saturday, July 19, 2025 10:34 AM         2288 Drop-5.png
      Saturday, July 19, 2025 10:34 AM         4140 Drop-five.png
      Saturday, July 19, 2025 10:34 AM         1295 icoming-call.png
      Saturday, July 19, 2025 10:34 AM          673 incomming.png
      Saturday, July 19, 2025 10:34 AM          792 incomming1.png
      Saturday, July 19, 2025 10:34 AM          742 instruction.png
      Saturday, July 19, 2025 10:34 AM          689 login.png
      Saturday, July 19, 2025 10:34 AM         1291 Logout.png
      Saturday, July 19, 2025 10:34 AM          863 missed-call.png
      Saturday, July 19, 2025 10:34 AM         2584 no-records.png
      Saturday, July 19, 2025 10:34 AM         2584 no-trunks.png
      Saturday, July 19, 2025 10:34 AM         1916 offered-Call.png
      Saturday, July 19, 2025 10:34 AM         1099 on-call.png
      Saturday, July 19, 2025 10:34 AM         1294 outgoing-call.png
      Saturday, July 19, 2025 10:34 AM          666 outgoing.png
      Saturday, July 19, 2025 10:34 AM          807 paper.png
      Saturday, July 19, 2025 10:34 AM         1121 Pause.png
      Saturday, July 19, 2025 10:34 AM         1032 queue-time.png
      Saturday, July 19, 2025 10:34 AM         1085 queue.png
      Saturday, July 19, 2025 10:34 AM         1301 ringing.png
      Saturday, July 19, 2025 10:34 AM         2338 total_agent.png
      Saturday, July 19, 2025 10:34 AM          642 trash-can.png
      Saturday, July 19, 2025 10:34 AM        30510 when-604.mp3
      Saturday, July 19, 2025 10:34 AM         1290 whisper.png
      Saturday, July 19, 2025 10:34 AM         1494 wrapup.png